|
|
SHIPPING AND HANDLING CHART
USE THIS
CHART TO FIGURE SHIPPING
AND HANDLING CHARGES FOR KCI US RETAIL ORDERS
(Custom cutters and wholesale orders are excluded)
Up to $39.79 => $7.95
$39.80 to $79.59 => $8.95
$79.60 to $119.39 => $10.95
$119.40 to $159.19 => $12.95
$159.20 to $198.99 => $14.95
$199.00 to $238.79 => $18.95
$238.00 to $278.59 => $20.95
$278.60 to $318.39 => $22.95
$318.40 to $358.19 => $24.95
$358.20 to $397.99 => $26.95
$398.00 to $437.79 => $28.95
$437.80 to $477.59 => $30.95
$477.60 to $517.39 => $32.95
$517.40 to $557.19 => $34.95
$557.20 to $596.99 => $36.95
$597.00 to $636.79 => $38.95
$636.80 to
$666.64 => $40.95
$666.65 & up => Free
US orders only - Please call or Email us for overseas pricing.
(This pricing replaces any other pricing found on our website) |
| All
Non USA Orders - Unfortunately, we are unable to
provide an online shipping rate schedule for countries outside
the US. If you place an order online we will ship the
order and charge your credit card for any additional, fair
and reasonable charges, after we contact our shippers
(who use tracking numbers) to get a rate specific to your
country and location. If you wish to pre-approve your
order with a known shipping rate, please email us at: orders@kitchengifts.com
with your selections and shipping address. We will respond
ASAP with a shipping charge for your order via email. Billing address MUST be the same as the credit card address and we will only ship to that address without other arrangements. |
POLICIES
Orders are
shipped via USPS.
Kitchen Collectables, Inc. now back charges fees incurred
from our shippers for incorrect or incomplete address information.
Please check your orders carefully. Customers will be charged for any shipping charges
on packages returned to Kitchen Collectables as undeliverable.
When will your order arrive?
As soon as possible! We routinely ship via US Postal Service Priority Mail. It is faster and
has special handling, as compared to First Class mail or DHL ground service. Intransit
time is up to four days to either coast for Priority Mail Service and 4 to 5 days for
DHL ground service. We choose the best shipper based on cost, location, and tracking
of each package.
The above services are NOT overnight or expedited. Normally, we will ship within 10
business days or as soon as possible.
We do offer expedited shipping if needed at competive rates. Please call our
toll free # (888/593-2436) to inquire about expedited service. Please call before 2:00 PM CST
to utilize this service. We will make every effot to accomodate your needs when you notify
us in time.
| RETURN/EXCHANGE POLICY:
Authorized exchanges within 30 days of invoice date,
unused resalable cutters only.
No returns on custom designs.
Sorry, no return or exchange of decorating supplies.
To exchange cutters: Call for RMA number (888/593-2436) within 30 days of invoice date. Only exchanges will be authorized for unused and resaleable cutters. The RMA number MUST be prominently displayed on the front of the package and be received by Kitchen Collectables,Inc. within oneweek of date of issue. The original invoice must be included in return. Please note exchange selection clearly on invoice.
KCI must be notified of any damaged merchandise within two weeks of invoice date. An RMA will be issued to expedite the processing of an insurance claim.
Packages without the RMA number prominently displayed will be refused or returned at the expense of the customer.
Sorry, all other merchandise, baking supplies, decorating supplies, and custom designs are not returnable for credits or exchanges. |
| Address correction charges from our shipper due to inaccurate or incomplete address information provided by the customer will be charged to the customer's credit card. This can include but isn't limited to the lack of a suite number, floor number, or incorrect zip code. The customer will be charged only if the mistake is theirs. |
|